Absolutely. Here is a clearer version with specific return and exchange rules added to the BERRI Terms & Conditions.
BERRI Terms & Conditions
BERRI DRESS FOR LESS
TERMS & CONDITIONS
1. GENERAL
By purchasing from BERRI DRESS FOR LESS, customers agree to these Terms & Conditions and the applicable store policies.
2. PRODUCT INFORMATION
We make reasonable efforts to display accurate product images, colours, sizes and descriptions. Colours may vary slightly due to lighting, photography and individual screen settings.
3. PRODUCT AVAILABILITY & PRICING
All products are subject to availability. Prices applicable at the time of purchase will be charged.
4. RETURN & EXCHANGE POLICY
Exchange Period:
Eligible products may be exchanged within 7 days from the date of delivery/purchase, subject to the conditions below.
Exchange Conditions:
Original bill/invoice is mandatory.
Product must be unused, unworn, unwashed and undamaged.
Original tags, labels and packaging must remain attached/intact.
Products showing signs of use, washing, alteration, damage or stains will not be accepted.
Exchange is subject to availability of the requested size/colour/product.
If the replacement product is unavailable, BERRI may provide an alternative solution in accordance with its applicable policy.
Returns & Refunds:
Returns are accepted only where specifically permitted under BERRI's return policy or where required by applicable law.
An approved refund will normally be processed to the original payment method.
Refund processing may take 3–7 business days after approval, depending on the payment provider/bank.
Shipping charges may be non-refundable where permitted by applicable law and the applicable order terms.
Non-Returnable / Non-Exchangeable Products:
Products marked as “Final Sale,” “Clearance,” or “Non-Exchangeable” at the time of purchase.
Used, washed, altered or damaged products.
Products without original tags or where the original bill cannot be produced.
Innerwear or other hygiene-sensitive products, where applicable.
Damaged/Defective Products:
If an item is received damaged or has a manufacturing defect, the customer should contact BERRI promptly with the order details and clear photographs/videos. The product may be inspected before an exchange or other remedy is approved.
5. ORDER CANCELLATION
Cancellation requests must be made before dispatch. Once an order has been dispatched, cancellation may not be possible.
6. SHIPPING & DELIVERY
Delivery times are estimates and may vary due to courier delays, holidays, weather and other circumstances beyond BERRI's control.
7. PAYMENT
Orders are confirmed only after successful payment or confirmation through an accepted payment method.
8. CUSTOMER RESPONSIBILITY
Customers should verify the product, size, colour and order details before confirming a purchase.
9. POLICY CHANGES
BERRI may update its policies from time to time. Any changes will apply prospectively and will not affect rights that cannot legally be excluded.
10. CONTACT
For customer support, returns or exchanges:
📞 7397318668
BERRI DRESS FOR LESS
These Terms & Conditions are subject to applicable laws and consumer-protection requirements.
Add a clear exchange-request process.